+91-7428480813 sales@ryanofficesystems.in
Ryan Office Systems Policy

Shipping, Return & Refund Policy

At Ryan Office Systems, we aim to provide a seamless and transparent customer experience, from consultation to delivery and installation.

Shipping Policy

Free Delivery Across India

  • We offer free delivery across India on all office furniture orders.
  • Delivery is handled by trusted logistics partners.
  • Safe handling and timely dispatch are ensured.

Order Processing Time

  • Orders are processed within 7-12 business days.
  • Processing time may vary based on customization and order volume.

Delivery Timeline

  • Delivery timelines depend on location and product type.
  • Estimated delivery schedule is shared at the time of order confirmation.
  • Delays may occur due to logistics or unforeseen circumstances.

Installation Services

  • Free professional installation is provided at the time of delivery.

Tracking & Coordination

  • Our logistics team will provide updates and coordinate delivery as per your availability.

Return, Replacement & Refund Policy

Eligibility for Returns

We accept returns under the following conditions:

  • Product is damaged during transit.
  • Wrong item is delivered.
  • Product has a manufacturing defect (verified by our technical team).
  • Non-defective return requests are also accepted, subject to approval and applicable charges.

Return requests must be raised within 10 days of delivery.

Return Conditions

  • Product must be unused and in original condition.
  • Proof of purchase is required.
  • Customers must provide clear images/videos of the issue.

Return Method

  • Returns are processed via courier or pickup, depending on location and feasibility.
  • Return instructions will be shared after request approval.

Return Shipping Charges

  • If return is due to our error, there is no cost.
  • If return is for non-defective reasons, the customer bears the return shipping cost.

Restocking & Handling Charges

  • Return logistics, handling, or restocking charges, if applicable, will be communicated at the time of return approval.

Non-Returnable Items

  • Customized or made-to-order furniture, unless defective or damaged.
  • Used or installed products.
  • Products damaged due to misuse or improper handling.

Replacement Policy

  • Approved cases will be replaced at no additional cost.
  • Replacement timelines depend on product availability.

Refund Policy

  • Refunds are processed after inspection and approval.
  • Timeline: 7-10 business days.
  • Refunds will be issued via the original payment method or bank transfer.

Order Cancellation Policy

  • Orders can be cancelled within 24 hours of placing the order.
  • Once production or dispatch has started, cancellation may not be possible.

Warranty & Support

  • Products come with a warranty of 1-5 years, depending on product.
  • Warranty covers manufacturing defects and structural issues.

Exclusions

  • Misuse or improper handling.
  • Water damage.
  • Unauthorized modifications.
  • Normal wear and tear.

Contact & Customer Support

For shipping updates, return assistance, or service-related queries:

Email

sales@ryanofficesystems.in

Phone

+91-1203184652, +91-7428480813

Address

C-34, Sector 6, Noida, Gautam Budh Nagar - 201301, Uttar Pradesh

Shipping & Return Policy

At Ryan Office Systems, we aim to provide a seamless and transparent customer experience—from personalized consultation to timely delivery and after-sales support. Our Shipping and Return Policy reflects our dedication to service excellence and ensures clarity at every stage of your purchase.

Ryan Office System

Shipping Policy

1. Free Delivery Across India

We are pleased to offer free delivery on all furniture orders across India. Whether you're outfitting a single cabin or an entire office floor, we ensure that your order is delivered safely and on time.

Order Processing Time: All orders are processed within 7–12 business days, depending on the level of customization and order volume.

Delivery Timeline: Delivery times vary based on location and the nature of the product. You will receive an estimated delivery schedule at the time of order confirmation.

Installation Services: Our team offers free professional installation on-site at the time of delivery, ensuring everything is set up correctly and efficiently.

Tracking & Coordination: Our logistics team will remain in contact to provide regular updates and coordinate delivery to suit your schedule.

Return Policy

At Ryan Office Systems, each furniture piece is crafted with care and tailored to meet your specific needs. As such, returns are chargeable and subject to certain conditions.

1. Conditions for Returns:

Returns will only be accepted in the following cases:

  • Product is damaged during transit

  • Wrong item delivered

  • Defective manufacturing (verified by our technical team)

    • Note: Customized or made-to-order furniture is non-returnable unless damaged or defective.

    2. Return Charges:

  • Return shipping is chargeable.

  • All return logistics, handling, and restocking fees (if applicable) will be borne by the customer.

  • The charges will be communicated at the time of return approval.

    • 3. Return Procedure:

  • Report any issue within 5 working days of delivery.

  • Share clear photos/videos showing the defect or damage.

  • Our support team will evaluate the claim and guide you through the return or replacement process.

    • Warranty & Support

    All our products come with a standard warranty covering structural integrity and material defects.

    Warranty Period: Typically ranges between 1–5 years, depending on the product.

    Exclusions: Warranty does not cover damages caused by misuse, water exposure, unauthorized modifications, or normal wear and tear.

    📩 Contact & Customer Support

    For shipping updates, return assistance, or service-related inquiries, please contact us:

    📧 Email: sales@ryanofficesystems.in

    📞 Phone: +91-1203184652, +91-7428480813

    📍 Address: Factory Address : C-34 Sector -6 Noida Gautam Budh Nagar -201301, Uttar Pradesh

    Our Promise

    At Ryan Office Systems, we combine design, durability, and dependable service. With free delivery and transparent return terms, we ensure your investment in quality furniture is backed by peace of mind.

    If you have any questions, don’t hesitate to reach out—our team is here to assist you at every step.